Initially, I thought the urn looked a little rough - cracked glass was used, the color was spotty and variable between pieces when looked at up close (a bit like an old mirror whose silver backing is chipping away), and there were some pieces that were out of place. But I found it grew on me quickly. It is an interesting and individualistic piece, and the imperfections give this handmade piece character.The urn can look somewhat different depending on the light. It is best in a location that doesn't get direct sunlight if you want the colors to show best. Having said that, I was surprised when I placed it in a spot where the sun hit it. The glass reflected on its surroundings and created diamond-shaped sparks of color that shown all over the room! No one else has commented about this, I think - but it is a startling and beautiful effect worthy of mention.If you want a "perfect" looking urn, buy one of the many polished, mass-produced urns out there; but if you want an art piece that you will treasure, get this one. It's an urn. It contains the ashes of a loved one. And it will make you smile anyway.